See what our fantastic clients are saying about Springbank Pet Hospital.
Jenn Mingo2025-07-17Trustindex verifies that the original source of the review is Google. Everyone has always been amazing at working with me and my fear reactive dog. Staff is knowledgeable and understanding when it comes to reactive dogs, they’ve taken their time to get to know her, been patient when she needed a little space and made both her and I feel very comfortable. Each visit got easier and now my dog no longer needs to be muzzled for her laser therapy treatments (this is the only clinic she doesn’t need to be muzzled in!!). She looks forward to her treatments where she just gets to relax and eat treatos. Huge thanks for all that you guys have done for my dog. Teresa Cross2025-07-12Trustindex verifies that the original source of the review is Google. Great care! Friendly, accommodating staff! Denise Lam2025-07-03Trustindex verifies that the original source of the review is Google. We’ve been coming here for about a month to get my 10 year old pup Taro doing some rehabilitation post leg surgery. The front desk is always friendly and helpful. The actual rehab has been nothing but amazing and positive experiences! So grateful to have Lauren as she’s incredibly kind and patient. We’ve finished our short rehab journey but will forever cherish these moments. Thanks for everything. Highly recommend this clinic! Kim Doig2025-06-04Trustindex verifies that the original source of the review is Google. Always a great experience with friendly, knowledgeable staff J K (Jer)2025-05-26Trustindex verifies that the original source of the review is Google. Staff are knowledgeable and helpful. Great to deal with. CB Dawn2025-05-01Trustindex verifies that the original source of the review is Google. We've been going to the Springbank pet hospital for over 6 years now. Yesterday, when bringing our cat we experienced the front desk staff to be abrupt and brusque. Not sure if this is her regular vibe however I thought I'd mention it because it's so not like past experiences. When we bring our pets to the vet it's typically due to a concern. The person who greets and takes payment at the end of the experience has one of the most important jobs. The state of mind each person who brings their furry friend to the vet is typically hopeful. The front desk staff has always been super friendly and supportive. It's a relief when paying the high costs of vet visits to find someone accommodating and kind. The vet that looked at our cat was great she checked over carefully and what a relief it was to have someone sincerely caring for our concerns. Heather Marie2025-04-27Trustindex verifies that the original source of the review is Google. Great veternary clinic and team! Wonderful service, care and professionalism. Had a vet, in the city, for 24 years, who I trusted and adored. Since moving out to Springbank we decided to change vets/clinic due to their outstanding reputation. We are happy to have made the change as it is convenient location as well. Gerrit Langejans2025-04-21Trustindex verifies that the original source of the review is Google. Great vet clinic. Everyone is very friendly and knowledgeable. Very good at providing information so you can make the best decision for your pet.
What to expect at your visit:
Frozen samples will be evaluated 1-2 weeks after freezing, which is when you can expect final freeze results.
At Springbank Pet Hospital, we are pleased to announce that we will be offering caesarean sections for our reproduction patients. Both scheduled and emergency caesareans will be available during working hours. Please note that the decision to proceed with a caesarean will be made by Dr. Horner based on the specific circumstances of each case. While we do prefer natural births for our patients, Dr. Marcia Lembo will be performing the procedures, with Dr. Horner present to assist and ensure proper puppy resuscitation when needed. Your pet’s health and safety are our top priorities.
DVM
Dr. Marcia Lembo is a dedicated veterinary surgeon with over two decades of experience in the field of animal surgery. A graduate of the University of São Paulo in Brazil, she earned her degree in 2000 and quickly opened her own clinic in 2001, where she honed her surgical skills and developed a passion for soft tissue surgery.
Between 2004 and 2006, Dr. Lembo pursued a Master’s degree in Soft Tissue Surgery at the University of São Paulo, further enhancing her expertise. From 2012 to 2019, she served as a soft tissue surgeon and was on call at Centro de Saúde Animal Jardins, where she gained invaluable experience in a wide range of surgical procedures.
In 2019, Dr. Lembo relocated to Canada, and by 2021, she began her work as a veterinarian in Ontario at a downtown cat clinic. She then moved to Alberta, where she contributed her skills at Properties Animal Clinic and later at Sherwood Animal Clinic in Regina. Most recently, in 2024, she joined Springbank Pet Hospital, continuing her commitment to providing exceptional veterinary care.
Dr. Lembo’s primary focus is on soft tissue surgery, driven by her unwavering dedication to enhancing the well-being of her patients. With her extensive background and a keen interest in advancing her surgical capabilities, she strives to deliver the highest standard of care to every animal she treats.
We are thrilled to share that Springbank Pet Hospital will be partnering with Paramount 24-Hour Animal Hospital for all after-hours Caesarean sections. This collaboration marks an exciting milestone for both of our privately owned clinics, and we are confident it will provide even greater care and support for our beloved patients and their families.
We look forward to working together with the talented team at Paramount to ensure the best possible outcomes for your pets during these critical procedures.
DISCLAIMER: We will be offering caesaren sections during working hours only. Emergent caesaren’s after hours will be directed to Paramount 24hr Animal Hospital.
Start your pet’s care with ease. Choose a time that works for you and book your first appointment online—it only takes a minute.
From checkups to advanced treatment, we offer complete veterinary care to support your pet’s health at every stage of life.
Our experienced vets are here to help your pets feel safe and cared for. We focus on trust, compassion, and quality care at every visit.