Your First Visit

Dear Parent, 

Thank you for choosing us. We look forward to meeting you and your pet. Together, we’ll make sure they stay healthy and happy throughout your life together.

When you visit the clinic, please bring your pet in a carrier or on a leash. This will prevent any incidents with other animals that may also be in the lobby.

When it is time for your appointment, one of our Veterinary Technicians will escort you and your pet to an exam room where they will ask you some questions regarding your visit. Weight, temperature, and a quick check of your pet might happen at this time as well. 

When the veterinarian examines your pet, they will take the time to listen and ask questions so they can understand your concerns. They will also perform a physical examination of your pet – checking his eyes, ears, and mouth and listening to your pets heart – and will ask you questions about your pets habits and activities. 

We are excited about meeting you and your pet. We will always strive to provide the level of care that you both deserve. 

Should you have any questions about your upcoming visit or procedure, please do not hesitate to contact us.

To make your first visit even easier, please take the time to fill out the New Client Form before visiting.

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We Love to Help Your Pet Thrive

We’re here to support you and your furry friends with a variety of services that cater to their needs at every stage of life.

  • Immunization and Wellness Care
  • Dental Care
  • Nutritional Counseling
  • Behaviour
  • General Medicine & Pharmacy
  • Surgery
  • Pain Management
  • Radiology
  • Referral Services
  • Hospice / Euthanasia Service

Our Pet Parents Share Their Stories

See what our fantastic clients are saying about Springbank Pet Hospital.

Frequently Asked
Questions.

To assist you, we’ve compiled a list of the most common inquiries we receive from pet owners. We’re dedicated to providing you with transparent and helpful information to ensure your experience with us is as smooth and stress-free as possible.

We accept a variety of pet insurance plans. Please contact us with your insurance details, and our staff will help confirm your coverage.

Yes, we offer direct billing for select insurance providers. For more information, please reach out to our front desk

Our fees are based on the type and complexity of care your pet requires. We provide a detailed fee structure upon request and are happy to discuss it during your visit.

Absolutely! At Springbank Pet Hospital, we understand that pet care costs can sometimes be unexpected. To help you manage these expenses, we offer flexible third-party payment options through Petcard and Scratch Pay. These services are popular among our clients for their convenience and ease of use, allowing you to focus on what matters most – your pet’s health and wellness. Get in touch with us to learn more about how you can take advantage of these payment solutions.

Springbank Pet Hospital is dedicated to supporting your pet’s health with the right nutrition. We exclusively offer Veterinary Diets, including trusted brands like Hills Prescription Diet, Purina Veterinary Diet, and Royal Canin. Each brand provides a variety of high-quality, targeted nutrition options to meet the specific needs of your pet, whether they require a grain-free, organic, or life-stage specific formula. Visit us or reach out to tailor the perfect diet plan for your pet’s health and vitality.

Emergency & Same-Day Appointments Springbank Pet Hospital, Vet Clinic in Springbank

Welcoming New Patients!

Your pet deserves the best, and at Springbank Pet Hospital, we’re ready to provide it. Contact us today to learn more about our services or to schedule an appointment. Let’s work together to give your pet a happy, healthy life.